![]() If tax-exempt, please provide a copy of your tax exemption certificate when placing your order: Orders placed via phone, fax, or email in the United States are subject to sales tax. A copy of your tax exemption certificate, and.Please visit the FastSpring support site and fill out the form to submit a ticket. If a tax refund is needed, you can submit a tax refund request to FastSpring, our e-commerce partner. If tax-exempt, when placing an order in our online store, enter your Tax ID number at the top of the checkout window when you are entering your credit card details. Online orders placed in the United States are subject to sales tax. Do I have to pay VAT/sales tax? What if I am tax-exempt? If you are interested in purchasing via check, money order, or wire transfer, see Phone and Fax Purchase Information. Our servers encrypt all information submitted to them, so you can be confident that your credit card information will be kept safe and secure. We also accept payment through PayPal® and Amazon®, as well as checks, money orders, and wire transfers. We accept Visa®, MasterCard®, Discover®, American Express®, and JCB®, as well as check cards and ATM cards if they are issued by one of these major credit card companies. How do I get technical support for my product? Is this a one-time purchase, or do I have to repurchase in the future? How can I receive my VAT/tax charge refund?Ĭan I install my license on more than one machine? Can I transfer to a new computer? What is your policy on cancelled subscriptions? ![]() When will my credit appear on my credit card? What do I do if my software key is not working? How do I get a physical CD of my downloaded product? How can I reinstall the software that I have already purchased? Why did I not receive a key for my free trial? Why is it still saying I am at the free status? I purchased the Screencast Pro subscription. How do I update my billing information for my subscriptions? How will the charge show up on my credit card? Close Camtasia and confirm that it is not running by accessing Activity Monitor.Do I have to pay VAT/sales tax? What if I am tax-exempt?.Relaunch Camtasia (Camtasia Mac Invalid Key Message)Īfter confirming that your software key is entered correctly, please try the following steps to see if relaunching Camtasia fixes your issue: Please keep in mind that the current versions (single-user and multi-user) of Snagit and Camtasia use a 25-character key (for example, XXXXX-XXXXX-XXXXX-XXXXX-XXXXX).If you type in the key, verify that you are typing all occurrences of the number zero as 0 and not the letter o.Copy and paste the entire key instead of entering it manually.Make sure there are no empty spaces at the beginning or end of the key.When entering the key in the software, follow these recommendations: Confirm That the Key Is Entered Correctly You can then download the correct version for your license key. If you are unsure which version you own, add the key to your TechSmith account. License keys are version-specific, and your key could be for a previous version. If you recently reinstalled and downloaded the software from the website, chances are that you downloaded a free trial of the most current version. Confirm That the Key Matches the Software Version
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |